zaterdag 6 augustus 2011

Thanks EA, for not making it complicated...

After recently activating my SWTOR CE code on my SWTOR account i actually found out i have several EA accounts, my SWTOR didn't show up on my games list on Origin along with my other games, SWTOR actually creates an EA account for the same login/password you use for SWTOR.
So i ended up with 2 accounts a SWTOR/EA account and my EA/BioWare/Origin "master" account, i linked all my BioWare stuff (Mass Effect,Dragon Age) up to my main EA account sometime ago, good thing i did or i would have had another EA account to keep track of.

However by going through some of my other EA games that didn't show up in Origin either i found that i actually have a third account used for a few other games (Sims, Spore). Great three different accounts/logins, to make it more complicated.

Initially i figured to just change emails on all those accounts to match, but unfortianetly that didn't work, everytime when i try to put in my main EA account email it just says email adress allready in use and won't allow me to change it. Not to mention that by going through the options to change email or find out more about my account i ended up on several different account (login) pages for the same account and that's without going to Origin.

Then i contacted SWTOR support to see if they could help me out in merging at least my SWTOR account together with my main EA account, but they send me on to EA customer service and said they couldn't really help me as my SWTOR account was linked to an EA account.

So next i contacted EA and all i got was a message that they undestood it was inconvenient to keep up with several different accounts but that due to technical reasons it was not possible to merge accounts together.
That's just great..

All i would need is for them to allow me to link the accounts to one and the same email adress on all the different logins, doesn't sound to difficult to me, but apperantly "technical reasons" prevent me from doing so.
I mean why even prevent people from using an "existing" email to an account, i really don't understand the reason behind it, i mean it should be my choice only wether or not i want to change my email adress to an existing one, all they need to send me is a confirmation link email asking if i am sure i want to change that email adress.

I had some hope that with the upcoming changes to accounts because of their new Origin accounts it was possible to merge them, so i could keep all my games together in the same Origin client/login, but it looks like EA likes to keep it simple and i am going to have to use different logins to keep track of my stuff. Thanks for the "effort" EA... thanks for keeping things easy.

EDIT: If you have the same issue of different accounts, let's flood EA CS with requests to merge accounts, let's get them to work on this as i am sure i am not the only one with this problem.

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